Who are we?
OUR BRIEF HISTORY
Operations Management Services was founded by Jocel Calinagan who is passionate about the industry for years. The company was established and continues to operate based on the principle of providing high-quality service to its clients and employees. We constantly seek new methods and challenges to enhance our performance standards by providing our employees with the best training programs, possible, the proper tools and equipment needed to get the job done, recognition and reward for outstanding performance, and input into the development and implementation of performance standards.
We work with different firms in the US, Canada, Australia, and Europe and are open to working with local and international clients. The company provides market research services, such as brand awareness and image, usage and attitude, communication, customer segmentation, and customer satisfaction measurement.
OUR CONCEPT
- Our people’s skills, industry know-how, and experience allow us to provide rock-solid operational performance and deep functional expertise. We focus 100% on our client’s brand projection and work hard to develop and deliver effective business models that will optimize your performance efficiently.
- Acquiring new clients is costly; keeping the existing client is not. That’s why we see every contact with our client as a chance to build on a relationship.
- The center of successful client relationship management is the need to add value and deliver tangible benefits in the form of stronger relationships, increased sales, and valuable information. The results are satisfied clients, reduced costs, and additional revenue streams.
- Create and cultivate long-term relationships with clients.
- You’re paying for expertise.
- Enormous Flexibility.
- Significant cost reduction.
- Improve our services continuously.
- Maintain professional relationships with our dedicated staff by encouraging ongoing communication and activities to achieve the highest standard of performance.
Our Mission
As an operations service provider, we are committed to assure the highest standards of quality through the delivery of accurate and professional customer service within a reasonable cost and timely manner to all of our clients (both internal and external).
Our VISION
Operations Management Services is dedicated to providing “world-class” customer service through problem ownership, actions, and accountability to the continuous improvement process. We constantly challenge ourselves and others by questioning boundaries and continually advancing to meet the customer’s needs.
Talk to us
Have any questions? We are always open to talk about your business, new projects, creative opportunities and how we can help you.