COMS

c. operation management services

CORE TEAM

The Core Team of C. Operations Management Services (COMS) embodies the backbone of the organization, driving operational excellence and strategic growth. Comprising dedicated professionals in key roles—HR Manager, Operations Manager, Senior IT Manager, IT Head, Project Manager, Team Coordinator, Finance Head, Building Administrator, Point of Contact (POC), and Senior Agents—each team member fulfills vital responsibilities to ensure seamless business operations. From managing human resources, IT infrastructure, and finances to overseeing daily operations, client relations, and project execution, this team fosters collaboration and efficiency across all levels. Their collective expertise and commitment to excellence empower COMS to meet client expectations, adapt to challenges, and achieve its long-term goals.

INTERNATIONAL ACCOUNTS

C. Operations Management Services (COMS) is powered by a team of skilled professionals specializing in US-based projects and delivering tailored support solutions to meet diverse client needs.

Our comprehensive services include:

  • Customer Service: Resolving inquiries and concerns with care.
  • Technical Support & Help Desk: Addressing IT and product-related issues.
  • Inbound Sales: Assisting customers with product purchases.
  • Overflow & After-Hours Support: Ensuring seamless customer care beyond business hours.
  • Appointment Management: Scheduling and confirming meetings efficiently.
  • Virtual Assistance: Providing administrative and operational support.
  • Collection Reminders: Following up on payment obligations.
  • Lead Generation & Market Research: Identifying prospects and delivering actionable insights.
  • Telesales: Driving revenue through outbound sales campaigns.

COMS is committed to delivering exceptional service, maximizing efficiency, and driving client success at every stage.

LOCAL ACCOUNTS

C. Operations Management Services (COMS) together with Red-Victory Consumer Goods Trading (RV) excels in promoting and selling products or services through expert sales strategies and personalized customer engagement, both locally and regionally. Our team is dedicated to understanding client needs, fostering meaningful relationships, and effectively communicating value to drive revenue growth.

Our specialized services include:

  • Telesales: Proactively connecting with customers to boost sales.
  • Inbound & Outbound Sales: Managing seamless interactions to convert prospects into loyal customers.
  • Lead Generation: Identifying high-quality prospects to grow your customer base.
  • Market Research: Providing data-driven insights to support strategic decision-making.

At COMS, we take a comprehensive approach to achieving sales targets while prioritizing exceptional customer satisfaction.

About us

We at C. Operation Management Services, a BPO company are thrilled to have the opportunity to submit a proposal to help your company significantly lower its marketing costs. We can help your company transform from simply trying to acquire new clients to a powerful new dual approach that will help you increase your sales into telemarketing.

Talk to us

Have any questions? We are always open to talk about your business, new projects, creative opportunities and how we can help you.